Customer Service Representative - State Farm Agent Team Member
Knoxville - TN
Customer Service Representative - State Farm Agent Team Member
Full Time • Knoxville - TN
Benefits:
- Paid time off
- Training & development
- 401(k) matching
- Bonus based on performance
ROLE DESCRIPTION:
WE ARE GROWING! As a Customer Care Representative with Vanessa Brown State Farm Agency, you will provide exceptional customer experiences & help protect clients by pivoting to the appropriate insurance products for their situation. Your loving attitude, attention to detail, problem solving skills, reliability and desire to help people make you a great fit! This is an in person 40 hour per week position in Farragut.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for.
RESPONSIBILITIES:
RESPONSIBILITIES:
- Answer customer inquiries and provide policy information.
- Assist customers with policy changes and updates.
- Process insurance claims and follow up with customers.
- Maintain accurate records of customer interactions.
- Pivot to products that will benefit the customer.
QUALIFICATIONS:
- A love for people & helping them.
- Excellent communication and interpersonal skills.
- Detail-oriented and able to multitask.
- Coachable & quick learner.
- Must love dogs - we have office dogs!
Compensation: $45,000.00 - $65,000.00 per year
We're Hiring!
Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Vanessa Brown - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our office is located in West Knoxville.
- I have been a State Farm agent since 2005.
- We currently have 3 team members at our agency.
- Our agency has received awards including: Ambassador Travel, Legion of Honor, and Bronze Tablet
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
(if you already have a resume on Indeed)
Or apply here.
Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none